This is an important question! In your authoring tool, when you publish your courseware package, you must select the best settings for LMS and LRS integration. Our advice is to choose the option that leaves the LRS Configuration to the LMS.
How to let the LMS supply LRS settings
Here’s an example in Articulate Storyline…
- From the menu bar, select File > Publish.
- On the left side of the Publish dialog box, click the LMS / LRS tab.

- Click the Reporting and Tracking button.
- On the left side of the Reporting and Tracking Options dialog box, click the LRS tab.
- Click the checkbox to enable the player to Report to an external LRS (Note: The Activity ID in this example is how the courseware will identify itself. This is not the URL of the LRS.)
- In the LRS Configuration section, make sure to leave the setting at Supplied at launch*.

- Click the OK button.
- In the Publish dialog box, click the Publish button.
*The important part of the answer to the original question is this step! Let your LMS supply the LRS configuration.
Why let the LMS supply LRS settings
If you enter LRS configuration settings manually, then you risk the player in your package exposing your LRS credentials, omitting completion statements, or sending duplicate statements.
The only good reason to package with a manually-set LRS configuration is if your LMS is
not xAPI conformant and won’t connect to an LRS. In which case, the better response is to
use our Launch Delegate™.